Shipping & Rates
Need Plumbing Supplies prides itself on shipping. While offering competitive rates, we're also the only company in the in the industry that repacks all necessary components. Our goal is to make sure your order arrives in perfect condition.
We currently offer 3 shipping methods in the United States:
- Ground – All orders under $99 will ship Standard Ground for $7.99. Any additional item is an extra $1.00 until you exceed the $99 free shipping threshold. This does exclude Alaska, Hawaii and Puerto Rico due to the fact that shipping is calculated by weight and those orders must ship via “Air."
If time is an issue, we can expedite shipping:
Two-Day Air: All rates are calculated by weight and distance. Some items like, but not limited too, One-Piece Toilets and Bathtubs as examples cannot be shipped via Air.
Next-Day Air:All rates are calculated by weight and distance. Some items like, but not limited too, One-Piece Toilets and Bathtubs as examples cannot be shipped via Air.
- LTL Freight (Less-Than-Truckload Freight) –Freight Items ship for $75. LTL is when an order is placed that exceeds Ground Shipping’s weight or height parameters, LTL freight is utilized. Before leaving our warehouse, the order will be placed on a palette and the specific freight company notified of a pick-up. A representative from the freight company will contact the purchaser and schedule a delivery time.
- Free – All orders $99 or over will ship free Standard Ground. This does exclude LTL Freight shipments or Alaska, Hawaii and Puerto Rico because all orders must ship via “Air."
We try to employ the best tracking and insurance along with the most accurate on-time delivery for our shipments, which is why we ship via UPS as much as possible. Generally, these carriers will require a signature for delivery, however, your driver can use their discretion to leave the package without a signature. The cut off time to ship the same day is 3:00PM PST for Ground Shipments. LTL or Freight Shipment cut off time is 12:00 PST due to how large the items are to stage and ship. Delivery days are calculated Monday – Friday business days and do not include weekends. Below are the average shipping times for our carriers:
- Standard Ground: 3 – 7 Business Days
- Two-Day Air: 2 Business Days
- Next-Day Air: 1 Business Day
- Freight: 7 – 10 Business Day (Requires delivery time to be scheduled)
Where can I have my order shipped?
- We ship anywhere within the continental United States, Alaska, & Hawaii. If you have an APO/FPO/DPO* address, call us at (844) 687-6333 to place and order and obtain a custom shipping quote.
- We CANNOT ship to a PO BOX as UPS / FED EX will only deliver to a physical address due to the size and weight of most shipments.
- We’re currently unable to ship outside the United States.
- Please use a freight forwarder if that is the product’s end destination.
- * Please note that anything marked Freight (LTL) cannot be shipped to an APO/FPO/DPO address since LTL carriers cannot deliver to these addresses and the items are too large to be shipped via USPS/MPS.